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INTELLI-Flush™
Automatic Flushing System
Questions and Answers FAQ
The unit
occasionally flushes when none is present. What can I do?
The sensor range is adjusted too far out and it is sensing a
reflection from the stall door or the wall across from the toilet.
The sensor needs to be adjusted to a shorter distance. Please refer
to the Installation Instructions.
The unit does not sense
when the toilet is used as a urinal. What can I do?
The sensor range needs to be adjusted to a longer distance. Please
refer to the
Installation Instructions.
Green
LED (light) flashes 3 times when there are no users present. What
can I do?
There is an object the Sensor is detecting or the sensor range is
set too far out, registering the opposite wall. Remove item in front
of the sensor or readjust sensor activation distance. See the
Installation Instructions. for more details on this process.
Yellow
LED (light) flashes, what should I do?
Batteries are weak and need replacing. Replace batteries. Use
alkaline batteries only.
Sensor
is working but flush module does not actuate.
1. Check batteries in battery pack.
Replace batteries.
2.) Flush
module unit is not working. Check to see if red indicator on the
battery box (near connector) stays on. Under normal conditions, the
Red indicator should flash 4 times when the motor unit receives a
signal.
3.) Sensor is
not actuating the motor unit
Call technical support at 1-800-533-3460.
Why is
there standing water inside the china tank?
FLUSHMATE® units can emit a few drops of water
inside the tank during the flushing cycle. This water collects on
the bottom of the china until the water level reaches the height of
the built-in drain. Normal level of water is about 1-inch.
How do
I know when the cartridge wears out?
When the flush appears to be weaker or sluggish, the
cartridge may
need to be replaced. A simple test is outlined in the
Flushmate owner's manual
included with every FLUSHMATE® unit. If you're in
doubt or need further assistance, contact Consumer Services.
How do
I get technical assistance and repair parts for FLUSHMATE®?
Technical assistance is available through the FLUSHMATE®
Consumer Service Center in New Hudson, Michigan, by calling
1-800-533-3460 or 1-248-446-5300, or by faxing 1-248-446-2150. They
are your sources for troubleshooting, identifying components and
finding a local source for repair parts and service.
Guillen's Enterprises, Inc
is another source
of Sloan FLUSHMATE®
Genuine Replacement Parts and information.
*Not intended
for use on 200, 500, 501 or 501-A series FLUSHMATE® or any series
using a pushbutton on the tank lid. This product is not designed to
be used on any flushing system other than FLUSHMATE®
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