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Troubleshoot Whirlpool System III BACK AND NECK JETS
This troubleshooting guide is for general aid only. A KOHLER Authorized Service Representative or a qualified electrician should correct all electrical problems. For warranty service, contact your dealer or wholesale distributor.

SYMPTOMS
PROBABLE CAUSES
RECOMMENDED ACTION
1.  Jets do not operate. A.  Pump not on A.  Turn on pump.
B.  Jet flow–valve not opening. B.  Check for loose connections or wires leading from jet flow–valve to auxiliary control. Replace jet flow–valve or auxiliary circuit board as necessary. Refer to installer/dealer.
C.  Pillow not in place. C.  Ensure that pillow is properly attached to jet.
D.  Faulty reed switch. D.  Check reed switch wiring and connections leading from jet to auxiliary control. Replace reed switch or auxiliary circuit board as necessary. Refer to installer/dealer.
E.  Faulty actuator switch. E.  Replace jet actuator. Refer to installer/dealer.
F.  Power from pump to auxiliary control is off. F.  Check for loose connections or wires leading from pump to auxiliary control. Refer to installer/dealer.
G. Jet line is blocked. G. Disconnect jet line hoses, and remove blockage. Refer to installer/dealer.
H.  Switch wire from either auxiliary control to pump, or from switch(es) to auxiliary control is disconnected. H.  Reconnect or replace switch wire(s) that use(s) modular plug(s). Refer to installer/dealer.
2.  Jets do not pulse. A.  Faulty pulse cannister. A.  Check for loose connections or wires leading from pulse cannister to auxiliary control. Replace pulse cannister or auxiliary circuit board as necessary. Refer to installer/dealer.
B.  Faulty switch. B.  Replace switch. Refer to installer/dealer.
C.  Switch wire from either auxiliary control to pump, or from switch(es) to auxiliary control is disconnected. C.  Reconnect or replace switch wire(s) that use(s) modular plug(s). Refer to installer/dealer.