| SYMPTOMS |
PROBABLE CAUSES
|
RECOMMENDED
ACTION |
| 1.
Whirlpool does not start/stop. |
A.
No power to pump motor. |
A.
Set/Reset GFCI/ELCB breaker; check wiring. If problem
persists, refer to installer/dealer. |
| B.
Faulty switch. |
B.
Replace switch. Refer to installer/ dealer. |
| C.
Jets are blocked. |
C.
Remove blockage. Refer to installer/ dealer. |
| D.
Faulty pump circuit board. |
D.
Replace pump circuit board. Refer to installer/dealer. |
| E.
Switch disconnected from panel. |
E.
Reconnect wire at switch or at pump. Refer to installer/dealer. |
| F.
Faulty motor/pump assembly. |
F.
Replace motor and pump. Refer to installer/dealer. |
| 2.
Motor starts, all jets are not functioning. |
A.
Jet is closed. |
A.
Rotate jets counterclockwise to open. |
| B.
Trim kit installed incorrectly. |
B.
Reinstall trim kit, checking for damage to O–ring.
Refer to installer/dealer. |
| C.
Jets are blocked. |
C.
Remove blockage. |
| 3.
Whirlpool stops automatically before 18 minutes. |
A.
GFCI/ELCB trips. |
A.
Identify source of fault and correct. If problem
persists, Refer to installer/dealer. |
| B.
Suction blocked. |
B.
Remove obstruction. |
| C.
Jets are blocked. |
C.
Remove blockage. Refer to installer/dealer. |
| D.
Motor overheated and protection device
activated. |
| D.
|
Check
for blockage at motor vents. Remove blockage and allow
motor to cool. |
| |
Check
for suction blockage. Remove blockage and allow motor
to cool. |
| |
Check
for jet blockage. Remove blockage and allow motor
to cool. |
|
| E.
Faulty pump circuit board. |
E.
Replace pump circuit board. Refer to installer/dealer. |
| 4.
Whirlpool does not automatically stop after 22 minutes. |
A.
Faulty pump circuit board. |
A.
Replace pump circuit board. Refer to installer/dealer. |
| 5.
Jet squeals/is noisy. |
A.
O–ring unseated. |
A.
Remove jet. Replace and lubricate O–ring onto jet
valve body; reinstall jet. Refer to installer/dealer. |
| 6.
Whirlpool is noisy. |
A.
Shipping straps holding pump to bath have not been
cut. |
A.
Cut straps so pump sits on subfloor. |
| 7.
Water flow cannot be regulated. |
A.
Faulty flow valve. |
A.
Check for loose connections or wire(s) leading to
pump. Replace flow valve or pump circuit board as necessary.
Refer to installer/dealer. |
